- I accept exchanges and can offer store credit but no refunds. Please contact me within 7 days of purchase or delivery. Items must be shipped back within 14 days and costs are the responsibility of the buyer.
- Items must be in brand new condition and include all packaging and or tags. The buyer is responsible for any loss in value.
- Custom orders are final sale. That being said I am happy to work with you to create a piece that you will love.
- Sale items are final sale.
- All orders are shipped via Canada Post Expedited Parcel in a bubble mailer. and can take up to 7 days within Canada. Please allow additional time for remote locations. Shipping is a flat rate of $15 for Canadian orders totaling less than $99. Orders over $99 include FREE SHIPPING. PLEASE NOTE THAT CANADA POST IS EXPERIENCING MAJOR SHIPPING DELAYS. KEEP THAT IN MIND WHEN PLACING YOUR ORDER. THANK YOU FOR YOUR PATIENCE.
- Due to the handmade nature of my designs it can take anywhere from 3-7 days for your order to ship. If you need it sooner please put a note in the comments section of your order and I will contact you to arrange rush delivery. Rush delivery may include an additional charge.
- Please contact me for an international quote. It can take 1-14+ business days to arrive depending on location.
- FREE LOCAL DELIVERY in YMM. I will deliver your order on the next scheduled delivery day. Delivery days are one morning or afternoon per week and are subject to change.